Question 1

What is the minimum order quantity (MOQ)?

Accepted Answer

Our standard MOQ starts from 50 pieces per style. If you need advanced private label customization, we'll guide you on the best minimums for your exact requirement.

Question 2

Do you offer private label / custom branding?

Accepted Answer

Yes. We offer full private label service including custom woven labels, hangtags, packaging, and branded poly bags.

Question 3

What countries do you ship to?

Accepted Answer

We ship worldwide including USA, UK, EU countries, UAE, Saudi Arabia, Canada, Australia, and more.

Question 4

How long does production take?

Accepted Answer

Standard production takes 15–20 business days after sample approval and order confirmation. More complex customizations can take longer and we confirm timeline before you pay.

Question 5

Can I get a sample before placing a bulk order?

Accepted Answer

Yes. We offer pre-production samples. Sample lead time is usually 7–10 business days, and sample cost is reimbursed against your first bulk order.

Question 6

How do I get pricing?

Accepted Answer

We don't display prices publicly because pricing depends on quantity, customization, and fabric. Submit an RFQ and we'll send a detailed quote within 24 hours.

Question 7

What payment methods do you accept?

Accepted Answer

We accept Payoneer and T/T (bank transfer). Standard payment terms are 50% advance and 50% before shipment.

Question 8

Are your products certified?

Accepted Answer

We work to international quality standards and can provide relevant fabric/compliance documentation on request.

Question 9

Can I visit your factory?

Accepted Answer

Yes, factory visits are welcome by appointment. Located in Sialkot, Punjab, Pakistan.

Question 10

What file formats do you accept for custom designs?

Accepted Answer

We accept AI, PDF, PSD, PNG (300dpi+). For embroidery, we can also work from DST files.

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